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Hotel Cheribourg Post Stay Survey

Page One

Hotel Cheribourg Appreciation Card

1. Name

2. Address

3. City

4. Province

5. Zip Code

6. Telephone Number This question requires a valid number format.

7. Email Address This question requires a valid email address.

8. Arrival Date This question requires a valid date format of MM/DD/YYYY.

calendar

9. Departure Date This question requires a valid date format of MM/DD/YYYY.

calendar

10. Room Number

11. Did our hotel meet your expectations?

12. How would you rate our employees attitudes?

Space Cell	Excellent	Very Good	Good	Fair	Poor
Reservation
Front Desk
At dining room
Banquet
Housekeeping
Spa
Maintenance
Outdoor activities

13. Is there an employee who provided exceptional service? If so please indicate the name of the employee and his occupation.

14. At the front desk

Space Cell	Excellent	Very Good	Good	Fair	Poor
Accuracy of reservation
Length of time for check-in
Convenience of check out
Speed of check out
Accuracy of billing

15. Your Room

Space Cell	Excellent	Very Good	Good	Fair	Poor
Cleanliness
Lighting
Comfort and layout
Temperature
Supplies

16. Our Food and Beverage service

Space Cell	Excellent	Very Good	Good	Fair	Poor
Quality of food
Quality of service
Menu Selection
Quality vs. price ratio

17. Eaten Meal(s)

Space Cell	Excellent	Very Good	Good	Fair	Poor
Breakfast
Lunch
Dinner

18. Sporting activities

Space Cell	Excellent	Very Good	Good	Fair	Poor
Swimming pools
Sport Equipment
Outdoor activities
Exercise room
Spa

19. Did you encounter an unsatisfactory situation during your stay?

20. If so, which one?

21. Did you report it?

22. Was the problem resolved to your satisfaction

23. What was the main purpose of your trip

24. Would you recommend our hotel?

25. What motivated you to choose our establishment?

26. Comments